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Past Conferences

2013 (22nd) Frontiers in Service Conference
July 4 – 7, 2013
Taipei, Taiwan

Sponsored by the National Science Council, Taiwan; AMA SERVSIG; National Taiwan University; INFORMS Service Science Section; College of Management, National Taiwan University; Center for Excellence in Service; Department of Information Management, National Taiwan University; Bureau of Foreign Trade; Department of Information and Tourism, Taipei City Government; and IBM.

2012 (21st) Frontiers in Service Conference
June 14 - 17, 2012
Washington DC, USA

Sponsored by INFORMS, the American Marketing Association, the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, and IBM.

2011 (20th) Frontiers in Service Conference
June 30 - July 3, 2011
Columbus, Ohio, USA

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, Initiative for Managing Services, Fisher College of Business, Ohio State University and the American Marketing Association.

2010 (19th) Frontiers in Service Conference
June 10-13, 2010
Karlstad, Sweden

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, CTF - Service Research Center Karlstad University, IBM, INFORMS and the American Marketing Association.

2009 (18th) Frontiers in Service Conference
October 29 - November 1, 2009
Honolulu, HI, USA

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, the Shidler College of Business, University of Hawaii at Manoa, IBM, Shidler CIBER, Service Research and Innovation Initiative (SRII), INFORMS and the American Marketing Association.

2008 (17th) Frontiers in Service Conference
October 2-5, 2008
Washington DC, USA

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, IBM, National Science Council, Taiwan, Smith CIBER, INFORMS and the American Marketing Association.

2007 (16th) Frontiers in Service Conference
October 4-7, 2007
San Francisco, California, USA

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, IBM Research, and the American Marketing Association.

2006 (15th) Frontiers in Service Conference
June 29 - July 2, 2006
Brisbane, Australia

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, UQ Business School, University of Queensland, Australia, and the American Marketing Association.

2005 (14th) Frontiers in Services Conference
October 6-9, 2005
Tempe, AZ, USA

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, Center for Services Leadership, W. P. Carey School of Business, Arizona State University, and the American Marketing Association.

2004 (13th) Frontiers in Services Conference
October 28-31, 2004
Miami, FL, USA

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, the University of Miami School of Business, and the American Marketing Association.

2003 (12th) Frontiers in Services Conference
October 23-26, 2003
Washington DC, USA

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, in cooperation with the American Marketing Association.

2002 (11th) Frontiers in Services Conference
June 27-29, 2002
Maastricht, the Netherlands

Sponsored by the Center for Excellence in Service, University of Maryland, College Park and Maastricht University, the Netherlands in co-operation with the American Marketing Association (AMA).

2001 (10th) Frontiers in Services Conference
October 25-28, 2001
Washington DC, USA

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, in cooperation with the American Marketing Association, the conference was held in Bethesda, MD and the University of Maryland.

1992 - 2000 (1st through 9th) Frontiers in Services Conference
Nashville, Tennessee, USA

    School of Business Administration
    P.O. Box 248027, Coral Gables, Florida 33124-6520
 
 
TEL: 305-284-4643
FAX: 305-284-6526
GRADUATE: 305-284-2510
UNDERGRADUATE: 305-284-4641